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safe search

  • October 4, 2024
  • 2 replies
  • 417 views
L
Community Member
  • Lyly
  • Community Member

Hello. Can you please deactivate sage search on my network. It is off on my google account. 

Best answer by Tom

Hi @Lyly 

 

The adult content filter can be switched off/on in the iD Mobile app/website after registering, have you tried this?

 

https://my.idmobile.co.uk/login

 

Tom

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8584 replies
    • Answer
    • October 8, 2024

    Hi @Lyly 

     

    The adult content filter can be switched off/on in the iD Mobile app/website after registering, have you tried this?

     

    https://my.idmobile.co.uk/login

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New
 Contributor
    • msteele13
    • New
 Contributor
    • 1 reply
    • February 19, 2025

    I have tried this but can't find an option to turn on/off. Where can I find the settings?

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • February 21, 2025

    Hello ​@msteele13 

     

    Thanks for posting. 

     

    Please login to either your online account or iD Mobile app and select 'services', then toggle adult content filtering 'on' or 'off'.

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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