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Samsung a70 calls not working, texts and data ok

  • October 31, 2024
  • 4 replies
  • 72 views

Dejan Brebric
New
 Contributor

Hello guys, seems another Samsung an issue… setup to 4G , Voltp , sim is in slot 1 , latest software, rebooted … yesterday spent like 6hrs with all solutions found here and on the web … no joy :(

anything else to try ? 

4 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • October 31, 2024

Perhaps switch to another service provider, @Dejan Brebric


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  • iD Mobile Employee
  • 2067 replies
  • November 1, 2024

Hi @Dejan Brebric 

 

Thank you for posting to us here on the community.

 

We are very sorry to hear you are experiencing issues with calls and setting up 4G on your handset. 

Can you please post a screenshot of your current settings? 

 

Thanks, 

 

Nat 


Dejan Brebric
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • November 5, 2024
Natalie W wrote:

Hi @Dejan Brebric 

 

Thank you for posting to us here on the community.

 

We are very sorry to hear you are experiencing issues with calls and setting up 4G on your handset. 

Can you please post a screenshot of your current settings? 

 

Thanks, 

 

Nat 



 

Hi Nat

 

sorry for the late response, my wife is in EU at the moment and phone is working absolutely fine … it’s definitely up to the UK network …

she changed nothing and it’s working absolutely ok, receiving and doing calls without problem, phone connected to the local network… calls, data all is working fine.

 

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • November 5, 2024

Hi @Dejan Brebric,

I would advise contacting our Live Chat Team so that they can troubleshoot this.

If required the team can escalate it further.

 

Kash