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second contract waiting period

  • February 18, 2025
  • 1 reply
  • 109 views
S
Active Contributor

do i have to wait 3 months to add a second phone contract? I'm trying to purchase one for my daughter and it was rejected with no explanation. Her PAC is about to expire with current provider so this is urgent!

Best answer by Tyler C

Hey there ​@Sharonbromley, thank you for reaching out.

 

If you’ve recently taken out a new contract with us, you may need to wait up-to 90-days to take out another. If you’d like further assistance, please call our sales team on 02071391397.

 

Thanks,

Tyler

      1 reply

      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • Answer
      • February 21, 2025

      Hey there ​@Sharonbromley, thank you for reaching out.

       

      If you’ve recently taken out a new contract with us, you may need to wait up-to 90-days to take out another. If you’d like further assistance, please call our sales team on 02071391397.

       

      Thanks,

      Tyler

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