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Sequence of plans in app and web

A
New
 Contributor

How do I change the sequence of plans in the app and website?

The top plan is the active one by default but this is my spare phone.

I  want my main phone to be the top one and therefore the default active.

I have tried deleting and re-adding the top plan in the hope that it would reappear at the bottom but to no  avail.

    3 replies

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8225 replies
    • August 12, 2024

    Hi @Alan16w 

     

    I don’t believe there’s a way to organise the plans per say, however I’ll pass the want for this feature on.

     

    Tom

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    A
    New
 Contributor
    • Alan16w
    • Author
    • New
 Contributor
    • 1 reply
    • August 17, 2024

    Even better, if one of the plans matches the phone then make that the active plan. 
    Thanks

    Alan. 

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3801 replies
    • August 23, 2024

    Hey @Alan16w, thank you for your continued feedback, and we’ll certainly take it on-board.

     

    We’re always looking for ways to improve for our customers.

     

    Thank you,

    Tyler

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    Reply.


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