When you had the outraged on Thursday Friday 23/24 Jan 25, where we were unable to receive, make calls, access voicemail, leaving us stranded, why weren't we sent a text to say system was down, we certainly get one when bill is due
service outraged
+24Hi
Welcome to the Community!
We have taken this feedback onboard and our teams are working on communication for customers.
Hopefully this is something that we will introduce in the future.
Kash
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.