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Setting up voicemail

  • October 24, 2023
  • 4 replies
  • 3323 views

Matt 2411
Community Member

Is it possible to set up Voicemail without recording my name? I do not want to record any messages but am currently unable to listen to voicemails I have received. 

Best answer by Tom B

Hi @Matt 2411 

 

I don’t believe you need to set up a personal greeting for voicemail and can choose to stay on the default one.

 

You’ll be able to dial 123 to do this.

 

 

Tom

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4 replies

Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • Answer
  • October 25, 2023

Hi @Matt 2411 

 

I don’t believe you need to set up a personal greeting for voicemail and can choose to stay on the default one.

 

You’ll be able to dial 123 to do this.

 

 

Tom


  • New
 Contributor
  • 3 replies
  • February 8, 2024
Tom wrote:

Hi @Matt 2411 

 

I don’t believe you need to set up a personal greeting for voicemail and can choose to stay on the default one.

 

You’ll be able to dial 123 to do this.

 

 

Tom

This is not correct. I am a new customer and am unable to access my voicemail without recording my name and a greeting, which i 100% do not want to do. Frustrating 


JoeKing
Silver Contributor
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  • Silver Contributor
  • 380 replies
  • February 9, 2024
Jonmoore wrote:
Tom wrote:

Hi @Matt 2411 

 

I don’t believe you need to set up a personal greeting for voicemail and can choose to stay on the default one.

 

You’ll be able to dial 123 to do this.

 

 

Tom

This is not correct. I am a new customer and am unable to access my voicemail without recording my name and a greeting, which i 100% do not want to do. Frustrating 

Hello there if your can't personalise your voicemail message without saying your name there has to be a technical issue going on yet again.

I'm a new customer to IDMobile and I had personalised my voicemail and I had not recorded my name. After 2 week's I deleted my recorded message and reverted back to the default message. 

 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • February 10, 2024

Hi @Jonmoore,

Call 123:
Option 3: Greetings menu
Option 0: More options
Option 6: Name for the system greeting
Option 3: Rerecord name

Stay silent once the tone is heard for at least 5 seconds and this should work.

When the greeting is played back, it will be silence followed by the system greeting

 

Kash