signal strength

Looks like there could be a network issue in your area, ​@Michael Borlace. 

Hey there ​@Michael Borlace, we hope the kind advice from ​@andewhite has been able to help.

As work is on-going in your area, signal may be weaker during this time.

The website above is updated every 30-minutes, so please keep an eye out on there.

We’d also recommend resetting network settings.

Thanks,

Tyler

Hi , I know you’re working on it but I’ve not had mobile data for over a week, when do you think you’ll be able to resolve the problem 

regards michael

Hey there ​@Michael Borlace, sorry to hear that.

Do you have no data at all?

What date would you say you began having issues?

Thanks,

Tyler

Hi, from around 13/3/24 to present, no data at post code but works out of that area 

Hi ​@Michael Borlace,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash