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I ordered 10 days ago, how long do I have to wait?  my orden 117 153 434

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3 replies

  • Active Contributor
  • 9 replies
  • June 22, 2021

I ordered on the weekend and got it today..  I live near Birmingham UK.


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 3083 replies
  • June 22, 2021
Marcin Torsz wrote:

I ordered 10 days ago, how long do I have to wait?  my orden 117 153 434

If you haven’t received your SIM by now then it's likely been lost in the post. Request a replacement via live chat or an ID Mobile member of staff will be along shortly and they will issue a replacement.


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • June 23, 2021

Hi @Marcin Torsz 

We are sorry to hear you have still not recieved your sim card. We will send you a Private Message now so can help with sending out a replacment sim card. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.

-Mohsin