Ordered a replacement card as mine got lost, 3/4 weeks ago and I have been told they will take out the money out for my plan, do you think I could have 1 soon as I have missed a few appointments.
Solved
Sim card
Best answer by Daz_S
Hello Izzy
Good.
So you need to click on this link and follow the instructions
There also appears to be another method too,
https://my.idmobile.co.uk/activate-sim-outside
You would need to click on the Yes, I am (there should then be a green dot next to the box) using your existing account. This one then should take you to the correct section.
Ordered sim card 3-4 weeks ago but not arrived
Ordered sim card 3-4 weeks but still waiting
.
+22Hello
You should have received your replacement SIM within 5 working days, so something has clearly gone wrong.
If you’re able, please try contacting iD via their Live Chat facility
https://www.idmobile.co.uk/live-chat
They have an automated system, known as a bot, but if you start the chat with:
Hi
(let it respond)
Speak to person
It should put you in touch with a member of their staff
Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.
The other alternative is to wait until a member of staff (on here) makes contact with you by replying on this page.
Hello
Thank you for reaching out to us here on the community.
We are very sorry to hear you have not received your replacement SIM. As
If you have not yet been able to speak to a member of the team to order this, please do let us know and we will be able to assist further from here.
Thanks,
Nat
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
I had ro go to Currys in Great Western Road and got a new one now I have to activate it.
+22Hello Izzy
Good.
So you need to click on this link and follow the instructions
There also appears to be another method too,
https://my.idmobile.co.uk/activate-sim-outside
You would need to click on the Yes, I am (there should then be a green dot next to the box) using your existing account. This one then should take you to the correct section.
+25Hi
Glad to hear the team in store could help, I’d recommend the above from
Tom
+22
Erm, have a look at another few replies Izzy made on another thread. It really hasn’t gone well at all
And I’ve no clue if she ever managed to get her SIM working in her phone.
I did try though!🤔
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