I tried to create a lock code for my sim card on my iphone and now the sim card has locked me out as I put in the wrong passcode when creating the sim card lock code (thinking the phone was requesting the puk code I had just created - I think it wanted my phone passcode to finalise the puk code locking process). It is now saying I need a puk code to use the sim card. I need my phone for work what is the quickest way to do this please. Many thanks.
Solved
Sim card is locked after I tried to create a lock code for it
Best answer by Kash M
Welcome to the Community!
The quickest way to get a PUK code is to contact our Live Chat Team.
If you have any issues, please let us know.
Kash
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