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Sim card is locked after I tried to create a lock code for it

  • September 9, 2024
  • 1 reply
  • 79 views

Jane-Marie Douglas
Community Member

I tried to create a lock code for my sim card on my iphone and now the sim card has locked me out as I put in the wrong passcode when creating the sim card lock code  (thinking the phone was requesting the puk code I had just created - I think it wanted my phone passcode to finalise the puk code locking process).  It is now saying I need a puk code to use the sim card. I need my phone for work what is the quickest way to do this please.  Many thanks.  

Best answer by Kash M

Hi @Jane-Marie Douglas,

Welcome to the Community!

The quickest way to get a PUK code is to contact our Live Chat Team.

If you have any issues, please let us know.

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • September 10, 2024

Hi @Jane-Marie Douglas,

Welcome to the Community!

The quickest way to get a PUK code is to contact our Live Chat Team.

If you have any issues, please let us know.

 

Kash