Sim comletely missing from phone during outage | iD Mobile Community
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Sim comletely missing from phone during outage

  • June 26, 2025
  • 1 reply
  • 32 views

Hi all. I’m still caught up in this outage BUT my physical Sim  seems to be  completely missing from my phone, is this the same as everyone else? 

The phone is  a Pixel 6, and when I check the  main  Network and Internet Settings  no SIM at all is listed and the phone is asking me to  ‘Add a Network’.  The  ‘settings’ tab in the Call app itself are  blank on the’Make and Recieve calls’ tab. No icon for a network at all and a the home screen just says  ‘No Service’

I’ve restarted the phone, turned Airplane mode on and off, etc etc. The physical sim is still in the phone

Is this just part of the outage or has my SIM/phone died  at the same time?  Anythoughts on what to do next?

 

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • June 27, 2025

Hey there ​@fleabag155, sorry to hear that. Are you still having issues with this and was your SIM working okay before the outage that’s now resolved?

 

Thanks,

Tyler