I have recently switched networks to ID. When I put the SIM card into my phone, nothing happens and I have no signal. I tried everything to fix it.
Solved
SIM is not working
Best answer by andewhite
You don’t need an online account to activate your iD SIM card
Do it without an account at https://my.idmobile.co.uk/ja/web/cpw/sim-swap.
Just answer the “Are you already registered for the iD Mobile App or My Account Online?” question by using the “No, not yet” option.
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+26It sounds like you might’ve received a damaged, faulty or inactive SIM card
Does the iD SIM work in an alternative unlocked handset?
+26Okay
Here’s two ways of getting hold of a replacement iD SIM card
- Pick-up a replacement SIM card from your nearest Currys store at your convenience.
- Start an online Live Chat to request a replacement SIM via the post (Royal Mail).
+26Okay, I’m not from iD Mobile, nor Currys - however, you’d like to think the staff in your nearest Currys store can help you
ok after reading the F.A.Q. it seems that after I get a replacement SIM card I’ll need to activate it on my account. The problem with that is that I never made an account, and to make an account I need to receive a text message, which I can’t do due to my lack of sim card.
+26You don’t need an online account to activate your iD SIM card
Do it without an account at https://my.idmobile.co.uk/ja/web/cpw/sim-swap.
Just answer the “Are you already registered for the iD Mobile App or My Account Online?” question by using the “No, not yet” option.
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