I have recently switched networks to ID. When I put the SIM card into my phone, nothing happens and I have no signal. I tried everything to fix it.
Best answer by andewhite
View originalI have recently switched networks to ID. When I put the SIM card into my phone, nothing happens and I have no signal. I tried everything to fix it.
Best answer by andewhite
View originalIt sounds like you might’ve received a damaged, faulty or inactive SIM card
Does the iD SIM work in an alternative unlocked handset?
no it does not
Okay
Here’s two ways of getting hold of a replacement iD SIM card
option 1 is probably better for me. How would I go about doing that?
Okay, I’m not from iD Mobile, nor Currys - however, you’d like to think the staff in your nearest Currys store can help you
ok after reading the F.A.Q. it seems that after I get a replacement SIM card I’ll need to activate it on my account. The problem with that is that I never made an account, and to make an account I need to receive a text message, which I can’t do due to my lack of sim card.
You don’t need an online account to activate your iD SIM card
Do it without an account at https://my.idmobile.co.uk/ja/web/cpw/sim-swap.
Just answer the “Are you already registered for the iD Mobile App or My Account Online?” question by using the “No, not yet” option.
ok great, Thank you very much for your help
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