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SIM issue

  • September 26, 2024
  • 2 replies
  • 30 views

Vincenzo Falzone
New Contributor

my new Sim is not working have put it in two phones is not receiving any signal

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2 replies

Vincenzo Falzone
New Contributor

Need help 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 1, 2024

Hi @Vincenzo Falzone,

Welcome to the Community!

Is it a replacement SIM or a new SIM?

If it’s a replacement SIM it will need to be activated first.

However you may need a new SIM card, please follow the link below for further information.

 

Kash