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SIM issues in a basic handset

  • September 27, 2024
  • 1 reply
  • 31 views

My SIM card doesn’t work when put in an unlocked non-smartphone handset. It works fine in a smartphone but not a basic handset, any ideas why or how to solve this please?

Best answer by Kash M

Hi @Signalman808,

Welcome to the Community!

Your handset would need to by 4G compatible in order for the SIM to work.

I hope this answers your query.

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • October 1, 2024

Hi @Signalman808,

Welcome to the Community!

Your handset would need to by 4G compatible in order for the SIM to work.

I hope this answers your query.

 

Kash