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Sim not provisioned

  • 6 August 2018
  • 5 replies
  • 967 views
H
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Hi, just upgraded to Nokia 6.1, fitted new SIM, set up phone but data not operative. Notification stated "SIM not provisioned" ?????
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Best answer by Mohammed 7 August 2018, 13:29

Hello @Holmesdx,

If you processed an upgrade, you may have received a new SIM with this. In most cases with an upgrade, the new SIM is blank and not active.

Are you able to try your old iD SIM in the device?

Mohammed
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5 replies

Mohammed
Rank
Userlevel 7
Badge +9
Hi Mohammed, I'm having the same problem..

Hey @JasonNicol,

See below:
Hello @Holmesdx,

If you processed an upgrade, you may have received a new SIM with this. In most cases with an upgrade, the new SIM is blank and not active.

Are you able to try your old iD SIM in the device?

Mohammed


Can you let me know if this works?

Mohammed
Please do not Send me a message directly as my inbox is not monitored and you will not receive a response.
JasonNicol
Rank
Hi Mohammed, I'm having the same problem..
Kevin
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Userlevel 6
Badge +8
Great to hear you're up and running @Holmesdx!
Was my reply helpful? If so, please mark it as "Best Answer" to help others in the community.
H
Rank
Thanks, but sorted out. All the swap over info came late after which I'd already figured it out. You nailed it by the way.
Mohammed
Rank
Userlevel 7
Badge +9
Hello @Holmesdx,

If you processed an upgrade, you may have received a new SIM with this. In most cases with an upgrade, the new SIM is blank and not active.

Are you able to try your old iD SIM in the device?

Mohammed
Please do not Send me a message directly as my inbox is not monitored and you will not receive a response.

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