I upgraded my contract yesterday and received my new iphone 11 today. Was told when I ordered that I should just use the same sim, however it doesn’t work in the new phone. I’ve tried activating the new one I was sent but it just tells me that it has already been activated. How do I get my sim to work?
Sim is activated, try to search network manually.
Restart mobile.
Select preferred network 3G/ 4G as per sim.
Go to settings /mobile network / preferred network.
Thanks for the suggestion, doesn’t seem to have worked, it’s not connecting to any of the possible networks
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