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sim number not transferred


I have changed over from 3 to IDmobile and moved my number over. Its working fine when calling or being called but when I text someone the original sim number appears as the sender and as such nobody knows its me. Also when I text it says failed to deliver despite being delivered. 

Best answer by andewhite

Have you tried a NETWORK RESET,  @Leytonmileson?

The handset user guide usually explains reset procedures.  

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12454 replies
  • Answer
  • July 17, 2024

Have you tried a NETWORK RESET,  @Leytonmileson?

The handset user guide usually explains reset procedures.  


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • July 31, 2024

Hi @Leytonmileson,

Welcome to the Community!

I hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash