I have changed to a sim only contract at £12 per month but I have still be charged £47 for my old contract.
Can you please let me know if I am due a refund.
Thanks
Margaret Lennon
Solved
sim only query
Best answer by andewhite
Was this two separate direct debit payments (i.e. £12 and £47),
You might not have cancelled the iD contract costing £47/month - just to say, an iD contract only ends when you give iD 30-days notice of cancellation, or get a PAC or STAC from iD and then switch to another service provider.
+26Was this two separate direct debit payments (i.e. £12 and £47),
You might not have cancelled the iD contract costing £47/month - just to say, an iD contract only ends when you give iD 30-days notice of cancellation, or get a PAC or STAC from iD and then switch to another service provider.
+24Hey there
As kindly asked by
Thanks,
Tyler
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.