so tou have my puc code? | iD Mobile Community
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so tou have my puc code?

  • September 12, 2024
  • 2 replies
  • 53 views

Trying to register but my pic code is not being recognised. Can you confirm that you have it as I can’t afford a delay on cross over once the sim arrives for the switch?

 

please help

 

solmansol72

Best answer by andewhite

Forum members here can’t access your iD account nor switching information, @Solmansol72

Perhaps best to contact iD customer service online at https://idmobile.co.uk/live-chat.

The advisers work until 8pm on weekdays - the iD bot works 24/7. 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • September 12, 2024

Forum members here can’t access your iD account nor switching information, @Solmansol72

Perhaps best to contact iD customer service online at https://idmobile.co.uk/live-chat.

The advisers work until 8pm on weekdays - the iD bot works 24/7. 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 12, 2024

Hi there @Solmansol72, welcome to Community!

 

For any PAC related queries, we’d advise contacting our live-chat ASAP:

 

https://www.idmobile.co.uk/live-chat

 

They can view when your port is due to complete, or process a port-in for you if you need, or if it won’t work for you.

 

Thanks,

Tyler