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Question

Sorry, you can't change your plan.

  • June 23, 2026
  • 1 reply
  • 3 views
M
Community Member

Is there any way for me to change my son's plan? I keep getting this message.

 

Sorry, you can't change your plan.

 

This is because you changed your plan less than 31 days ago.

Please try again on 03/07/2026.

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 23, 2026

    Hi ​@mikesw15,

     

    Unfortunately, there isn't a way to bypass this restriction.

     

    The message is appearing because the plan was changed within the last 31 days, and a further plan change won't be available until the date shown on the account.

     

    In this case, you'll need to wait until 03/07/2026 (as stated in the error you have provided above), at which point you should be able to request another plan change if it's available on the account.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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