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Sorry, your details do not match our records

  • September 7, 2024
  • 1 reply
  • 13 views
M
New
 Contributor

Tried to setup the new id app as I reached my limit on data so tried to check the app which always worked up until today. I now tried to register an account with the same email and is now not taking the information I provide for dob last name and my phone number. Please fix this as I would like to be able to use my data.

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • September 10, 2024

    Hey there @mattH, I’ve responded to you via one of your other posts.

     

    Please respond there and we’ll be happy to help further.

     

    Many thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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