Phone received today (13th) but switching date to retain my number is 20th Jan. Does this mean I cannot start up the phone until that date?
Solved
starting up
Best answer by Natalie W
Hi
Welcome and thank you for reaching out to us here on the community.
On the iD Mobile SIM, you will have a temporary number to use until the port completes on the 20th January.
This means you can use the phone/SIM but it won’t be the previous number. You are also welcome to pop you old SIM in to the handset until the port is complete.
Please let us know if you have any questions.
Thanks,
Nat
Hi
Welcome and thank you for reaching out to us here on the community.
On the iD Mobile SIM, you will have a temporary number to use until the port completes on the 20th January.
This means you can use the phone/SIM but it won’t be the previous number. You are also welcome to pop you old SIM in to the handset until the port is complete.
Please let us know if you have any questions.
Thanks,
Nat
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.