Question

Staying with ID mobile

  • 19 June 2018
  • 1 reply
  • 82 views

I have just bought a new phone (Motorola G6 Play), which takes a nano sim. This replaces a Motorola G3 which took a micro sim, ie I had to buy a new sim to stay with IDmobile. How to I transfer my existing number to my new phone sim?

1 reply

Userlevel 7
Badge +9
Hello @Archie03,

Were you with iD Mobile on the old SIM also?

If you've just got a replacement SIM that isn't active, we can look at activating this for you.

If you've purchased a new SIM-only contract, we can't port your number from one iD account to another.

Mohammed

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