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Question

Still no SIM!

  • September 8, 2020
  • 1 reply
  • 15 views

racheldeacon1
Community Member

Help, still no SIM! Was assured was going to be posted out last week but nothing yet and I am paying for a service I am not using yet! Help!

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1 reply

Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • September 10, 2020

We’re sorry to hear you’ve still not received the SIM you ordered @racheldeacon1 

We’re sending you a private message here now so that we can get a new one out to you via courier.  We’ll ensure you’re credited to for any time you’ve been billed for without the possibility of getting the service.