Stop paying but keep sim for later

Something's not quite right here, @Ann Halliday. 

An iD PAYG plan cannot be paid using a direct debit (DD) - with iD PAYG, you pay by debit card, or using a top-up voucher.

It is a pay monthly SIM  1 month contract

Thank you, I will have to cancel then, that's a shame. Thank for the info

Hi @Ann Halliday 

Unfortunately what you’re describing wouldn’t be possible, sorry.

Thanks for the help here @andewhite.

Tom

I'm in the same position. What happens to a SIM/number when a contract is ended?

Hi there ​@Fabz 

If you’re on a 1/12/24 month iD contract and that time has elapsed and you wish to reduce your payments (but keep your number with iD) you can change your plan to a cheaper price still with iD

Or request a PAC and move that number to another providers service

Or request a STAC and that number stops and would eventually be released for use by another.

Thanks Daz. I'm on a one month rolling contract. I'll be travelling abroad for 4 months soon so wish to stop/end my contract but keep my number/account, ideally on a PAYG basis. Then switch to something else on my return.

Right, so at this present time you can’t directly switch to or from Monthly SIM to a PAYG SIM with iD.

1. So either PAC it to another provider and take one of their PAYG SIMs. Then when you come back port it back to iD if you want to come back.
2. Or triangle port yours to another (on a free PAYG) and then after 24 hours of it going live port it back to iD on a PAYG. This would be a long winded way as upon your return you’d have to repeat the process and move it back to a 1 month SIM only with iD.
3. Or change your plan to one of their cheapest tariffs and just pay around £6-7 per month just to keep your number alive. Then when you get back change the plan to one with more data (and at a higher price) - for the sake of £24-28 over 4 months this may actually be the better option as the account remains the same and the number stays where it is - iD don’t actually care if you use the phone or not, until you stop paying they’ll provide the service.

(my advice would be number 3)

edit ​@Fabz 

• What is a Plan Change? F.A.Q.

Thanks for the speedy response and the clear explanation. I'll go for number 1 for simplicity and economy. I greatly appreciate your advice and willingness to help.

Yep, its entirely your choice at the end of the day.

Enjoy your trip!

And let me be the first to welcome you back (but don’t read this bit for 4 months!😬)

Hi ​@Fabz 

Thanks for getting in touch. 

I see the wonderful ​@Daz_S has been able to assist with your query. 

Please do reach out if you require any further help or have any questions. 

Thanks, 

Nat 

Yes, Daz was brilliant and I look forward to him welcoming me back in 4 months, if the world doesn't get even more insane...😊