Solved

stupid chat bot

Forum|Forum|9 months ago
April 16, 2025
2 replies
348 views

O

Oliverraybould
Community Member

I need to speak to a human

Best answer by WelshPaul

I need to speak to a human

https://idmobile.co.uk/live-chat

Simply tell the Bot you want to ‘speak to an agent’.

+19

Siân W
iD Mobile Employee
Forum|Forum|9 months ago
April 16, 2025

Hi @Oliverraybould

Although we don't have a customer service phone-line and we are an online business, we have many ways that our customers can get in contact with our great teams across all formats.

We are available from 8am-8pm through our socials on weekdays, and 9am-5:30pm on weekends, on both Facebook and Twitter, where you can pick up the conversation with us whenever you like.

We are also available through our live-chat, and our live-chat team are available 9am-8pm Monday to Friday, and 9am-6pm Saturday, Sunday and bank holidays.

https://www.idmobile.co.uk/live-chat

Alternatively, we are also more than happy to help here 🙂

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Like

+26

WelshPaul
Platinum  Contributor
Answer
Forum|Forum|9 months ago
April 16, 2025

I need to speak to a human

https://idmobile.co.uk/live-chat

Simply tell the Bot you want to ‘speak to an agent’.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.