Skip to main content
Solved

stupid chat bot


I need to speak to a human

Best answer by WelshPaul

Oliverraybould wrote:

I need to speak to a human

https://idmobile.co.uk/live-chat

Simply tell the Bot you want to ‘speak to an agent’.

View original

2 replies

Siân
iD Mobile Employee
Forum|alt.badge.img+4
  • iD Mobile Employee
  • 725 replies
  • April 16, 2025

Hi ​@Oliverraybould 

Although we don't have a customer service phone-line and we are an online business, we have many ways that our customers can get in contact with our great teams across all formats.

We are available from 8am-8pm through our socials on weekdays, and 9am-5:30pm on weekends, on both Facebook and Twitter, where you can pick up the conversation with us whenever you like.

We are also available through our live-chat, and our live-chat team are available 9am-8pm Monday to Friday, and 9am-6pm Saturday, Sunday and bank holidays.

https://www.idmobile.co.uk/live-chat
 

Alternatively, we are also more than happy to help here 🙂


WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+24
  • Platinum 
Contributor
  • 2768 replies
  • Answer
  • April 16, 2025
Oliverraybould wrote:

I need to speak to a human

https://idmobile.co.uk/live-chat

Simply tell the Bot you want to ‘speak to an agent’.