Hellosince Saturday my flat mate and I have completely lost signal at our home address. We’re both with iD and both have lost service at home since Saturday. We know it’s not a handset issue as we’re both having the same issue. We normally get a strong 4G signal at home, 5G outside our home. Now we are getting nothing. We have both been with iD a couple of months, and to be honest we’re really not happy with the service. Can somebody please look into why we have lost signal. Our post code affected is ME13 9SX Thank you

Hi @Martin BaileyWe’re sorry to hear this.We're working on the network in this area at the moment. We're sorry for any disruption this may be causing. We hope to be finished working on these improvements as soon as possible.We'll add any further updates here:https://www.idmobile.co.uk/help-and-advice/coverage#coverage-infoAnika

Sudden loss of signal | iD Mobile Community

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