Question

suspended account despite bill paid

  • 6 May 2024
  • 1 reply
  • 25 views

My account got suspended due to late payment payed the arrears but account is still suspended 


1 reply

Userlevel 7
Badge +7

Hi @John Gavin,

Welcome to the Community!

It can take between 2-24 hours for the suspension to be lifted.

If it’s been longer than this since you made the payment, please get back to us.

It may be worth restarting the handset as that can sometimes help.

 

Kash

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