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switch over

  • April 22, 2025
  • 1 reply
  • 36 views
T
New Contributor

My phone switch over is meant to be today can you tell me when this will happen please 

    1 reply

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • April 22, 2025

    Hi ​@Tracey Bell,

    Welcome to the Community!

    It can take until 10pm for the switch to complete. Once the switch is complete you should receive an SMS.

    It may be worth restarting your handset once the port is completed.

    If you require further assistance please let us know.

     

    Kash

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