I’m unable to switch my number to iD mobile - both on my laptop and mobile phone.
On my mobile it’s saying that my old number ‘needs to start with 07’ - it’s not recognising the digits; even though I’m using the same keyboard as for all other accepted numbers.
On my laptop it’s saying at the top of the webpage ‘something went wrong’.
Does iD mobile really want new business?!
Best answer by Stell
Hello,
Thank you for your reply.
As you may see, I did manage to sort out my problem after many, many attempts.
Thanks again.
+24Hi
Welcome to the Community!
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Hello,
Thank you for your reply.
As you may see, I did manage to sort out my problem after many, many attempts.
Thanks again.
I worked it out for myself before your response. Thanks anyway though.
+24Hi
Glad to hear that it is resolved.
If you require further assistance, please let us know.
Kash
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