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switching delay


Mohammed Rahman Mizan
New
 Contributor

I had schedule  switched yesterday from my old network. But still now I don’t have ID network? I didn’t received any welcome txt messages.

how long I have to wait for ID network or when I can use my phone?

thanks 

Best answer by andewhite

Does your old provider’s SIM card still work, @Mohammed Rahman Mizan

If you’ve just joined iD Mobile and received a new iD SIM card, it’s ready to use and should work - if not, it may be faulty or hasn’t been activated.  

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andewhite
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  • Platinum 
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  • 12165 replies
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  • May 9, 2024

Does your old provider’s SIM card still work, @Mohammed Rahman Mizan

If you’ve just joined iD Mobile and received a new iD SIM card, it’s ready to use and should work - if not, it may be faulty or hasn’t been activated.  


Mohammed Rahman Mizan
New
 Contributor

Thanks,

I already joined ID mobile and my old sim off from yesterday. I didn’t received id mobile sim till now even I registered 5 days before!


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • May 13, 2024

Hi @Mohammed Rahman Mizan,

If your SIM isn’t working it sounds like it may be a SIM issue.

We can either get a SIM sent out or you can collect one from Curry’s.

 

Kash