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switching mobile number

  • August 12, 2024
  • 1 reply
  • 56 views

Hi there. I recently bought a new phone for my wife and have been trying to transfer her old number over to yourselves. When I enter all of our details it pops up a message saying our details don't match 

1 reply

Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • August 19, 2024

Hi @Davidhales27 

 

I’m sorry to hear this, are you still having issues with this?

 

Are you the account holder or is your Wife?

 

Tom