I have recently joined ID mobile from O2, I am wanting to keep my old phone number but didn’t click on the the request a switch when I signed up for my new phone contract.
I have a PAC number but was wondering how I get a transaction number and where I find it?
Best answer by Tyler C
Hey there
Your transaction code should be included in your “Welcome to iD” email. and begins with a 4. If you haven’t received your transaction code, then as
Thank you,
Tyler
+26Okay
Tell the 24/7 iD chatbot you want to “talk to a person” - which may need repeating a few times.
The iD advisers work between 9am - 8pm on weekdays.
+24Hey there
Your transaction code should be included in your “Welcome to iD” email. and begins with a 4. If you haven’t received your transaction code, then as
Thank you,
Tyler
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