I cannot get switched over to id with my pac code. It tells me there is not enough time to do the switch even though there was 6 days until my pac expired. I asked for a new pac, but was given the exact same one again. So now what do I do?
switching with pac code
+25Hi
We’d recommend having your previous network cancel the existing PAC code and then requesting a new one, this should be possible.
Tom
I got a new pac code, and I'm now connected to id but my number has not been retained. Why is this? I do not want a new number when I've had this one for years. How do I get this sorted?
+24Hi
It sounds like the port may have failed or routing issue.
I would advise that you contact our Customer Service Team via Live Chat Team.
The team can raise a ticket and have it investigated.
Kash
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