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Termination inquiry due to contract expiration.

S
Community Member

Hello,

 

I would like to end my contract with iD Mobile when it expires on July 4, 2024.

What steps do I need to take?

 

For reference, I am leaving the UK on June 29, 2024, so I want to ensure the process is completed before I leave.

 

Please let me know what to do.

 

Thank you. 

Best answer by Tom

Hi @Sungil Hong 

 

We’ll be able to arrange a 30 day disconnection to cancel and disconnect your plan in 30 days.

 

If you still require assistance with this, we’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12550 replies
    • June 7, 2024

    This forum article should help in this situation, @Sungil Hong.  

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8584 replies
    • Answer
    • June 17, 2024

    Hi @Sungil Hong 

     

    We’ll be able to arrange a 30 day disconnection to cancel and disconnect your plan in 30 days.

     

    If you still require assistance with this, we’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

     

    Tom

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