Terrible Network Coverage | iD Mobile Community
Skip to main content
Answer

Terrible Network Coverage

  • July 29, 2024
  • 2 replies
  • 95 views

When my internet goes down I should get instant switching to 4 or 5G. I have unlimited plan but get terrible phone and data coverage. I had a cheap £10 per month before joining ID Mobile and the coverage was sooo much better everywhere I went. Why is it so bad? I have a very fast phone with 12gb ram so it is definitely not my phone. Also how do I connect to a human chatline to complain?

Best answer by andewhite

https://www.idmobile.co.uk/help-and-advice/complaints-procedure

 

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • July 30, 2024

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • August 6, 2024

Hi @DanRom62 

 

Sorry to hear this, please could you let us know the postcode(s) where you’re having coverage issues?

 

How long have you been having issues in these areas?

 

Tom