I've only been with id mobile since December after being with Voxi for years and I'm appalled by the lack of mobile network coverage. The only reason I went with id mobile was because it was the cheapest handset and mobile contract for the handset I want AND it was apparently highly rated. I'm forever seeing the 'internet calls only' symbol on my phone or having no connection at all. Should I be blaming the network or the Motorola Razr ultra? Can I cancel the network contract and pay for the handset only?
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Terrible Reception everywhere
Best answer by andewhite
Sbrowst24 wrote:
I've only been with id mobile since December after being with Voxi for years and I'm appalled by the lack of mobile network coverage…
Can I cancel the network contract and pay for the handset only?
Unfortunately
Unless you pay an early termination charge, you’re stuck with iD Mobile until December 2025. Perhaps Vodafone (Voxi) was a better option, for those places you use your mobile phone most frequently.
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+24Hi
Welcome to the Community!
Have you checked your coverage at the link below:
https://www.idmobile.co.uk/help-and-advice/coverage
The network status checker will let you know if there is any work being carried out in the area.
I would also advise testing the SIM in a different handset to check if that improves things.
Kash
+26Sbrowst24 wrote:
I've only been with id mobile since December after being with Voxi for years and I'm appalled by the lack of mobile network coverage…
Can I cancel the network contract and pay for the handset only?
Unfortunately
Unless you pay an early termination charge, you’re stuck with iD Mobile until December 2025. Perhaps Vodafone (Voxi) was a better option, for those places you use your mobile phone most frequently.
Forum member (non-iD).
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