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test

  • October 3, 2024
  • 1 reply
  • 17 views

Issues with outstanding balance that makes no sense on my account of £68 no payments have been missed as I went through my bank statements.

 

Is there a contact number?

An email address?

The complaint email address?

I have tried the chat so many times I wait on hold 40 minutes then someone cuts me off.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 7, 2024

Hi @Kim Battholomew,

Welcome to the Community!

Have you checked your bill for a full breakdown?

If you are unable to understand your bill please contact our Live Chat Team.

 

Kash