When I was on EE a year ago they had text commands where if you texted a code like 'Al' to 150 it would tell you your balance and I really like that feature especially if you have no data and need to check your minutes or texts or even your data or the app isn't working. I know about calling customer support and then if you press 1 twice then it will tell your your balance but it isn't very good if you need to be quiet or just want a quick response. If there is any form of this it would be amazing and very useful.
Best answer by Mohammed
I'm not sure that we support any of these besides for Voicemail settings.
In regards to the iD app, it's free-rated.
This just means you can access the app even if you don't have any data remaining.
So you should still be able to monitor your allowance, purchase add-ons etc should you ever need to.
The same applies to our Customer Services number.
Hope this helps.