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Question

text messages


Bill Ward
Community Member

I've bought a new pay monthly sim card. i can make and receive calls. i can also send text messages but i canr receive any messages. any answers?

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12451 replies
  • July 15, 2022

Sounds like a SIM card or an account issue - have you spoken to the iD customer service team?

Get in-touch using online chat at https://idmobile.co.uk/live-chat.

The iD customer service agents are available 9am - 8pm weekdays, and 9am - 6pm weekends (and bank holidays).

 


Bill Ward
Community Member
  • Author
  • Community Member
  • 0 replies
  • July 17, 2022

Thanks for that. They’re sending me a new sim card.