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text reply to EE not sent from my oppo phone

  • June 8, 2025
  • 3 replies
  • 38 views
C
New Contributor

EE sent me a message to which I had to reply with a specific codeword. But it says message not sent.

Why?

Best answer by MZone

Check your iD account under managing your services and make sure the premium option is toggled on. If not toggle it on. Wait 10 mins to it to update and then try sending the SMS again. 

Compo

    3 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • June 8, 2025

    Check your iD account under managing your services and make sure the premium option is toggled on. If not toggle it on. Wait 10 mins to it to update and then try sending the SMS again. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    C
    New Contributor
    • compo2016
    • Author
    • New Contributor
    • June 8, 2025

    Thanks. That seems to have worked. It now remains to see if EE respond.

    Compo
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • June 9, 2025

      Hey there ​@compo2016, we’re glad to see that ​@MZone was able to assist!

       

      Please do let us know if any further questions.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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