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text reply to EE not sent from my oppo phone

  • June 8, 2025
  • 3 replies
  • 34 views

EE sent me a message to which I had to reply with a specific codeword. But it says message not sent.

Why?

Best answer by MZone

Check your iD account under managing your services and make sure the premium option is toggled on. If not toggle it on. Wait 10 mins to it to update and then try sending the SMS again. 

3 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • June 8, 2025

Check your iD account under managing your services and make sure the premium option is toggled on. If not toggle it on. Wait 10 mins to it to update and then try sending the SMS again. 


  • Author
  • New Contributor
  • June 8, 2025

Thanks. That seems to have worked. It now remains to see if EE respond.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • June 9, 2025

Hey there ​@compo2016, we’re glad to see that ​@MZone was able to assist!

 

Please do let us know if any further questions.

 

Thanks,

Tyler