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texting

  • May 31, 2024
  • 1 reply
  • 14 views

I trying to reply back to a text and when I srat texting I get kicked out of the text this happens when I receive text from different people.  

Best answer by Kash

Hi @Edward2569,

Welcome to the Community!

It sounds like it’s a handset issue if the text app is closing.

Have you checked that the handset software is up to date?

If you still have issues It may be worth factory resetting your handset (all data will be deleted).

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • Answer
  • June 5, 2024

Hi @Edward2569,

Welcome to the Community!

It sounds like it’s a handset issue if the text app is closing.

Have you checked that the handset software is up to date?

If you still have issues It may be worth factory resetting your handset (all data will be deleted).

 

Kash