Texting is not using my ported number? | iD Mobile Community
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Texting is not using my ported number?

  • December 19, 2024
  • 2 replies
  • 42 views

I transferred my old number - ID mobile confirmed this has taken place - however when texting - it shows the SIM number, not mine?

I've seen a previous post on here with similar issues - the fix was for an iPhone though.

 

I have a Google pixel 8a ..   can anyone help?

(Tried looking at all settings)

 

Thanks!

Best answer by andewhite

This community article might help, ​@Quackers

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • December 19, 2024

This community article might help, ​@Quackers


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  • iD Mobile Employee
  • December 20, 2024

Hi ​@Quackers 

 

Thanks for getting in touch with us here on the community. 

 

We are sorry to hear you are experiencing this issue. 

Please take a look at the link provided by ​@andewhite (thank you) and let us know if you require any further assistance. 

 

Thanks, 

 

Nat