Texts sent but not received | iD Mobile Community
Skip to main content

Texts sent but not received

  • February 21, 2025
  • 2 replies
  • 38 views

Hi, my partner also on Id mobile sends texts but on occasions the recipients don't receive them. She is on Samsung with eSIM. Any ideas?

2 replies

JoeKing
Silver Contributor
Forum|alt.badge.img+11
  • Silver Contributor
  • February 21, 2025

Hi, my partner also on Id mobile sends texts but on occasions the recipients don't receive them. She is on Samsung with eSIM. Any ideas?

Please check you SMS settings. Also can you send and receive text to and from your partner? 

SMS settings

 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • February 24, 2025

Hey there ​@RobT, sorry to hear that.

 

When you go into phone settings, is the phone number showing, and showing correctly?

 

Have you tried resetting network settings?

 

Thanks,

Tyler