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The chatbot is driving me crazy!

  • April 30, 2025
  • 2 replies
  • 208 views
J
Community Member

Is there an actual phone number I can call to speak with an advisor? I hate these chat bots that have you going in circles. 

Best answer by WelshPaul

Just tell the bot you want to speak to an agent! 

      2 replies

      WelshPaul
      Platinum 
Contributor
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      • WelshPaul
      • Platinum 
Contributor
      • Answer
      • April 30, 2025

      Just tell the bot you want to speak to an agent! 

      I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Siân W
      iD Mobile Employee
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      • Siân W
      • iD Mobile Employee
      • April 30, 2025

      Hi ​@JFoster 

      As ​@WelshPaul  mentioned, if you ask to speak with an agent it will pop you through. If you still need help, let us know here and we can assist you from here.

      Thanks.

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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