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The chatbot is driving me crazy!

J
Community Member

Is there an actual phone number I can call to speak with an advisor? I hate these chat bots that have you going in circles. 

Best answer by WelshPaul

Just tell the bot you want to speak to an agent! 

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    2 replies

    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
Contributor
    • 2858 replies
    • Answer
    • April 30, 2025

    Just tell the bot you want to speak to an agent! 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 891 replies
    • April 30, 2025

    Hi ​@JFoster 

    As ​@WelshPaul  mentioned, if you ask to speak with an agent it will pop you through. If you still need help, let us know here and we can assist you from here.

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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