I get the following message when calling certain numbers from my id mobile phone. If use a different network I can call these numbers. Is it possible that the ID mobile network has not been set up to recognise certain number ranges?
Userlevel 4
+6
Hi
Are these public or personal numbers you are calling?
Are you able to send texts or receive calls from these numbers?
Are you using a different network on the same or different phone?
Have you tried typing out the number instead of calling from your contact list?
Phil
These are private numbers
I have tried again and I can now phone and text these numbers and they can phone and text me.
However I still have one problem as follows:-
Using a number on the O2 network, I can phone and text a certain id mobile number but if I send a command to the O2 network to forward calls to this same number id mobile number the command is rejected. A command to the O2 network to forward to any other number works OK.
Userlevel 7
+10
Hi
That does sound strange. We wouldn’t be able to investigate a failure on O2’s side/system, so we would advise contacting O2 first to see why they are unable to place the number forwarding request on your account. Let us know how it goes!
Ryan
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