trade in 9 pro xl

Hi,

I'm on here wondering the same... I've had no communication from them at all.

Also, just want to check you filled in the extra form for the £200 trade in promotion.

Thanks

Lee

Yeah , I'd like to know if I'm getting the extra £200 as well. 

I received an email after I claimed the enhanced promo. 

Just hope they don't mess it up. 

Funnily enough, I got paid the Trade in and the promotion value today.

My email from Currys regard the Trade In is dated 16/08 if that helps you figure out how long it might be.

That's good. Glad you've got yours. 

I've probably got a week or two then

Long long was it before you got the promotion trade in payment ?

My initial trade in amount is on its way. Waiting on the £200 promotion payment. 

They came through at the same time for me.

Hi @Nindagley 

The promotional offer might be sent a little after the initial payment has been sent, are you still having issues with this?

Have you contacted the trade in team at TradeUpHelp@Currys.co.uk ?

Tom

Still not received my promotional payment. 

Emailed Currys again !!! 

Not looking very good. 

Did you fill the form in? There is a separate form you have to do for it.

Yes , did that. 

Even did it again this week , just in case . 

Just sent them another email asking to prioritise this. See what they come with. 

Hi @Nindagley,

Welcome to the Community!

It can take 5 working days for the team to get back to you.

If you don’t have an update within 5 working days of emailing, please let us know.

Kash

Let me know if you get it twice