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Transaction Number


Jane Hen
Community Member

Hello, I need the transaction number for my daughters phone to add the PAC code but we never received a welcome to ID mobile email. How can I get this please. 

Best answer by Tom

Hi @Jane Hen 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
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  • June 18, 2024

Get help using the online iD Live Chat service, otherwise contact iD support privately using Facebook Messenger or X (formerly Twitter), @Jane Hen

The advisers work until 8pm on weekdays.  


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
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  • June 19, 2024

Hi @Jane Hen 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom